Our Guarantee
Price Match Policy
At White Rabbit Linens, we are committed to providing exceptional value with every purchase. Our prices are highly competitive, ensuring you get the best deal without needing to shop around. If you find a lower price elsewhere, we’ll do our best to match it, subject to the conditions below.
How It Works
If you find an identical item, (same manufacturer, SKU, and UPC) in the same quantity, available from an authorized Canadian supplier at a lower total delivered cost (including shipping and taxes) to the same address, contact us before placing your order. We’ll review your request and strive to match the price.
Contact Us: Reach out to our customer service team at info@wrlinens.com or call 1-416-367-3744 (Monday–Friday, 9 AM–5 PM EST).
Eligibility Requirements
The product must be identical (same manufacturer, SKU, UPC, and lot number, if applicable).
The item must be in stock and available for immediate purchase from an authorized Canadian retailer.
The total delivered cost (item price, shipping, and taxes) must be lower than ours to the same address.
Exclusions
We do not match prices from:
- U.S. retailers, online marketplaces (e.g., Amazon, eBay), or auction-style listings.
- Items reduced due to clearance, liquidation, short-dated expiry, or discontinued stock.
- Unauthorized sellers or closeout jobbers.
Important Notes
Price matching is at our discretion, and we reserve the right to decline requests or limit quantities.
We may verify product details (e.g., lot numbers, expiry dates) directly with the competing retailer.
This policy applies only to orders placed after a price match request is approved.
Our Commitment
If you feel we’ve fallen short of our price match promise, please let us know. Our team is dedicated to ensuring your satisfaction and will work to resolve any concerns promptly.
